Good Morning Jason!
My contractor’s crew installed the faux wood beams today with nary a problem! They came after I left, and were done when I returned from an appt and school.
I wanted to thank you for always being available to answer my questions and concerns, walking me thru the ordering process so I got the proper materials, listening, understanding and supporting me thru the shipping and every kindness & courtesy you showered upon me. An internet purchase is a gamble, one never knows if the product is “as advertised” & reliable. With you the gamble not only paid off, it truly wasn’t much of a gamble.
It’s a great solution and it’s worked well for us. I’m glad my contractor was able to see this come together; he is now in the position to find other applications for your product. I kept a partial beam length in case of a future emergency, and gave him the sample kit which has all the colors and textures. He can show it to others and will have personal knowledge for future uses. It’s a Win Win Win!
Thanks for making this a very positive experience. I appreciate you, your expertise and knowledge, and your commitment to a positive customer experience.