(800) 396-6410


(800) 396-6410

Payment Policy

Accepted Payment Methods

We accept all major credit cards (Visa, Master Card, American Express & Discover) as well as PayPal, Personal or Business checks and Wire/ACH Transfers. Processing and clearing times will apply to payments made by check and orders will not be put into production and/or released for shipment until funds have cleared.  

Payment Terms

All orders are prepaid only and as such they must be paid in full at the time of order. Orders which are made by way of a Purchase Agreement or Invoice may require full payment up front or may have a payment schedule which includes a deposit and subsequent progress and/or balance payment(s) as per the terms of the Purchase Agreement or Invoice. However, all orders require that payment is made in full prior to shipment regardless of the ordering process and/or payment schedule.

Coupons & Credits

Coupon/Credit codes may be issued by Tilton Coffered Ceilings, Inc. during promotions and/or when ordering product samples or design/drafting services. Coupon/Credit codes may not be applied towards any previous orders and can only be used one (1) time. If use of an invalid code is determined, Tilton Coffered Ceilings, Inc. reserves the right to either cancel the order or to invoice the customer for the total value of the invalid discount. Coupon/Credit codes are not to be combined with any other offer and do not apply to shipping costs or otherwise discounted products or orders.