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Cost Versus Site-Built Rebuttal Template

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Mr./Mrs._____,
  
We appreciate your reply and honest feedback regarding the cost of the Tilton Coffered Ceiling System as compared to DIY or your local General Contractor/Carpenter.
  
To explain, the patented Tilton Coffered Ceiling System was not designed as a low-cost alternative to conventional site-built methods. Instead, it was created as a premium solution for completing coffered ceiling treatments in terms of precision, quality, efficiency and capability. It solves all of the age-old issues associated with conventional methods to deliver superior results every time.  
  
I apologize if you were under the impression that our product would offer you a cost savings in addition to the multitude of benefits it offers versus conventional processes. We have purposely avoided using any type of language to that effect on our website or in our marketing because this is just not the case.

Please let us know if we may be of further assistance in any way with regards to enhancing your ceiling.