Tilton Coffered Ceilings, Inc. (TCC) provides a Limited Five (5) Year Warranty to the original purchaser of its materials and/or any products it has manufactured from those materials at any of its manufacturing facilities.
This Limited Five (5) Year Warranty provides that the material supplied by and any joinery performed by TCC in the fabrication of components will be free from defects in material and workmanship under normal use. Upon presentation of defective product and proof of original purchase, TCC will supply replacement material and/or fabricate new components to repair and/or replace defective features as purchased by the original customer.
If a defect is found in a TCC product and the above conditions have been met, the original customer should notify TCC in writing and send pictures to document the defect, within thirty (30) days of discovering the defect. The customer may be required to return the product to TCC (at his or her expense) for evaluation. TCC will then review the situation and determine if replacement or repair of the product is appropriate.
This warranty does not include or cover any joinery made in the field by others, labor, transportation costs or any other expenses of any kind incurred in connection with the purchase, use or installation of the product. Replacement or repair is the sole and exclusive option under this limited warranty.
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