I am a first time customer of Tilton Coffered Ceilings, Inc. and after ordering my product I called the company, spoke with the owner Jason Tilton, to have my shipping address changed. Jason immediately recognized an issue with my order and asked if he could call me back after he did some digging.

Jason called me back within minutes, not only did he apologize for the mishap, but offered me a different product (more expensive) and threw in ALL of the installation material for the same price of my original order. I told Jason he didn’t have to do any of this and that his honesty meant more to me then anything.

My items arrived where I asked for them and earlier than anticipated. Customer service to me is OUTSTANDING. As for the product I couldn’t be more pleased. Have a realistic look and great quality. I installed my beams in my beach condo I just finished rebuilding after a fire. The minute someone walks in their eyes are drawn towards the beams and then all of the compliments start. I strongly recommend this company and their product.

All done and we love it!                                                                                                                                  

Thanks,

Was a good product to work with and easy to finish. I enclosed pictures of the completed job.                                    

Great product Jason! Easy to work with.                                                                                                                                                    

Hi Jason,

Just wanted to thank you for all your help! We love the beam (photo attached).                                                 

Take Care,

Jason,

Awesome ceiling. Easy to install, affordable, and durable. Everyone loves it!                                                      

Also your company is very easy to deal with.  

Thanks, 

Hey Jason,

Thank you so much for your help! The v-groove planks turned out great on the walls. The process was easy and the shipping was fast! Many great products you have to offer, I will be a returning customer for my future projects.

After much research and comparison we decided to go with Tilton’s faux wood beams because they had more character in the craftsmanship of the style and detail within the beams. We found other places were either more expensive or of a lesser quality.

We purchased 4 of the 6 x 6 x 20ft long Sandblasted beams in the Light Walnut finish. They came perfectly packaged with no chips or scrapes and my guys installed them with no problem in just half a day. We love the finished look it gave our redone Family Room.

If you have a problem, questions about shipping or the actual materials, Jason is beyond nice and took the time with multiple emails as he helped me pick exactly what we wanted. 

10 stars out of 5.

Thanks To Tilton Coffered Ceilings, we were able to do our dream remodel. Jason was great at answering all of my layperson questions and giving guidance as I narrowed down on what I wanted to order. He provided the quotes quickly and the planks also shipped quickly. I absolutely recommend this company. Quality product at a very reasonable price.

Regards,